Open Account Terms: Net 30 Days - Available for approved accounts.
Until open account terms are approved, the method of
payment must be established at the time the order is
placed.
Ordering: Save time and money by faxing your order toll free to
1-800-582-5319, or to phone your order toll free dial,
1-800-843-6465. For local calls dial (631) 471-4070.
E-mail: customerservice@mcproducts.com
Purchase orders are requested.
Prices: Although prices are subject to change, you will always
receive the lowest possible prices. Current prices will
be those in effect on the day of shipment unless we
have a quote record on file. Quotes are valid for 30 days.
Delivery: Standard shipments are prepaid, with shipping charges
added to your invoice.
United Parcel Service is our preferred carrier.
International: Terms will be established at placement of order.
Shipment claims: Accept damaged cartons; inspect the goods. Many
times cartons are damaged and the goods are not.
Therefore, note the condition of the carton when signing
and inspect the goods. If you need to file a claim,
please contact MC Products for assistance. Prompt
and timely reporting is necessary for claim resolution
Please retain all packaging, as it is required by UPS should
a claim need to be filed.
Discrepancies: Billing errors or shipment shortages must be reported
within 10 days of receipt of goods to be honored.
Returns: To assure the proper handling of returns please call, fax
or E-mail MC Products customer service department for an
RGA number.
Warranty: MC Products warrants to repair, replace, or refund the
purchase price of any item manufactured and sold by us
that does not conform to our specifications or is
defective in material or workmanship. This warranty
extends for two (2) years from the date of delivery. Any
unauthorized opening, repair or replacement of the
non-conforming item or failure to follow installation or
maintenance instructions shall void this warranty.
THIS WARRANTY STATES THE ENTIRE LIABILITY OF
MC PRODUCTS WE SHALL NOT BE RESPONSIBLE FOR
ANY SPECIAL INDIRECT OR CONSEQUENTIAL
DAMAGES RESULTING FROM BREACH OF THIS
WARRANTY OR FROM ANY NON-CONFORMING OR
DEFECTIVE PRODUCT. NO WARRANTIES, EXPRESSED
OR IMPLIED, INCLUDING WARRANTIES OF FITNESS
FOR A PARTICULAR PURPOSE OR MERCHANTABILITY,
OR WARRANTIES ARISING FROM COURSE OF
DEALING OR USAGE OF TRADE ARE HEREBY MADE.
All orders or parts thereof and directions for shipment are
subject to acceptance by MC Products.
All prices are firm provided immediate delivery is
acceptable.
All prices, terms, and conditions are subject to change
without notice.
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